Chikkaballapur SP Kushal Choksi Launches NammaCop 24×7
What the chatbot does
It understands your issue, asks for your area details, and gives you the relevant authority info, address, and contact number. So that you can easily reach the right person instead of being helpless.
What SP Choksi wanted to achieve with NammaCop
- My focus is on people-friendly policing. I wanted to make the police accessible and approachable to people on WhatsApp – just like we get messages from banks and Myntra.
- So that people can approach the police without knowing someone who has ‘connections in the police’.
- People have a bad image of the police. The police work a lot, people just don’t know about it!
- My intent is that people should not hesitate to ask their questions to the police. And that can be achieved easily with WhatsApp AI chatbot.
Why SP Choksi chose WhatsApp AI Chatbot
- Website chatbots are available, but they are very basic and limited. Plus, nobody uses a website chatbot. But it’s very simple and easy to message on WhatsApp.
- Contact with the police can be very limited. Even if someone approaches me, they will ask me 2-3 questions. But an AI chatbot can keep talking and answer any question that people have.
- Normally, when people are clueless and helpless, the chatbot gives them a number that they can call on. Otherwise, they will have to go to the station and then find out what to do.
Features of NammaCop (Powered by JoyzAI)
- 24X7 Chatbot- message from anywhere, anytime, and get instant reply
- Easy access- to all police services for all citizens (station details, officer details, contact numbers)
- AI Chatbot- Not just fixed replies, ask any question whatsoever, and you will get the appropriate response with details
- Multi-language support- Using AI and natural language processing
SP Choksi on his experience of working with JoyzAI’s Technology and services
- We have launched it for 21 stations, the program was good, and the response has been great
- All relevant questions are being answered correctly, chatbot politely declines for irrelevant questions
- People speak in Kannada, and the chatbot understands and responds in Kannada
- Initially tried to get it made as a project at an engineering college, but we ran into some issues, then I found JoyzAI through Google, and all the initial hiccups were easily sorted. The support from your side has been consistent and great
We were lucky to find you, so that our initial hiccups were easily sorted.
– Kushal Choksi, SP, Chikkaballapur dist.
JoyzAI’s vision
At the end of the day, technology is just a tool and medium, the intent is to create a positive impact for people.
In Kota my best friend Nishant’s phone was stolen, he and 2 other friends skipped class to go and file a complain at the local PD. There was rude behaviour and after that visit he is always afraid to go to the station. Today, 10 years later policing has chaned. Thanks to the drastically improved governance and innovative measures by people like SP Kushal Choksi ji. If NammaCop is implemented across the country then another Nishant and his friends would never have to skip classes just to report their problem to the police. That level of people-friendly policing will be undeniable proof to the whole world that India has changed.
– Rahul Agarwal, Founder, JoyzAI
Press Coverage of NammaCop 24×7 & JoyzAI
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